Contract Customer Service Rep: Growth & Training

UniFirst; Minneapolis (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Tuition Reimbursement

30% Employee Discount

Profit Sharing

Employee Assistance Program

Life Insurance

Direct Payroll Deposit

Employee Referral Bonuses

Job summary

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!!

We have an immediate opening and provide on the job training. We offer comprehensive benefits including Health Insurance, Paid Time Off, tuition reimbursement, and robust training through our Learning Center.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• Verbal & written communication skills: professional telephone and email etiquette.
• Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirstâs escalation process.
• Partner and provide administrative support to UniFirstâs Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer Service

Communication

Time Management

Team Player

Education

High School Diploma

Tools

Microsoft Office

Job description

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!!

We have an immediate opening and provide on the job training. We offer comprehensive benefits including Health Insurance, Paid Time Off, tuition reimbursement, and robust training through our Learning Center.