Customer Service Pro - Hands-On Training & $100 Bonus

U-Haul International; Springfield (VA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Career stability

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell, etc

Gym Reimbursement Program

LifeLock Identity Theft Protection

Dave Ramsey's SmartDollar Program

You Matter EAP

Critical Illness/Group Accident Injury

Job summary

U-Haul International is seeking a Customer Service Representative to be the face of our service at the center. You will assist customers, manage rentals with U-Scan tech, and help with setup and inspection of equipment to ensure safe journeys.

We offer paid interviews, signing bonuses, and extensive benefits. The role includes hands-on training, safety procedures, and opportunities for advancement within a team-focused environment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul International is seeking a Customer Service Representative to be the face of our service at the center. You will assist customers, manage rentals with U-Scan tech, and help with setup and inspection of equipment to ensure safe journeys.

We offer paid interviews, signing bonuses, and extensive benefits. The role includes hands-on training, safety procedures, and opportunities for advancement within a team-focused environment.