Customer Service Pro — On-the-Job Training & Perks

U-Haul International, Inc.; Midland (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays and vacation

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Discounts on Apple products and Dell

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative who will be the face of the company’s exceptional service. You will assist customers, manage rentals with U-Scan, and help with moving, hitching, and inspecting equipment.

The role involves physical work, safety awareness, and ongoing training through U-Haul University. It offers immediate opportunities and a fast-paced, team‑oriented environment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative who will be the face of the company’s exceptional service. You will assist customers, manage rentals with U-Scan, and help with moving, hitching, and inspecting equipment.

The role involves physical work, safety awareness, and ongoing training through U-Haul University. It offers immediate opportunities and a fast-paced, team‑oriented environment.