Customer Service Pro — On-the-Job Training

Uhaul; Waukesha (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell, etc

401(k) Savings Plan

ESOP

24-hour physician for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Ins.

Dave Ramsey's SmartDollar Program

Job summary

U-Haul is hiring a Customer Service Representative in Waukesha, WI. The role involves assisting customers, managing rentals with U-Scan tech, and preparing invoices while inspecting and moving equipment. On-the-job education is provided, with opportunities to learn about hitching, trailer wiring, and safety protocols.

The position offers several benefits and a path to career advancement, with potential bonuses and a focus on dependable customer service and a team-driven environment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative in Waukesha, WI. The role involves assisting customers, managing rentals with U-Scan tech, and preparing invoices while inspecting and moving equipment. On-the-job education is provided, with opportunities to learn about hitching, trailer wiring, and safety protocols.

The position offers several benefits and a path to career advancement, with potential bonuses and a focus on dependable customer service and a team-driven environment.