Customer Service Pro - Home Safety Scheduling & Growth

Hunter Super Techs - TurnPoint; Crystal River (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Health Insurance

Short Term Disability Insurance

Accident Insurance

Paid Holidays

1 Week Paid Vacation

Job summary

Mr. Electric in Crystal River, FL is seeking a Customer Service Representative to be the first point of contact for customers and to coordinate scheduling with service technicians. You will handle calls, schedule jobs, and ensure a high level of customer satisfaction.

The role requires strong communication, data entry, and administrative skills, with starting pay ranging from $13.00 to $17.00 per hour based on experience.

Qualifications

• Strong written and verbal communication skills are required.
• Experience in administrative tasks is preferred.
• Ability to enter data accurately and efficiently.

Responsibilities

• Answer customer calls and schedule jobs.
• Coordinate electricians to locations and monitor routes.
• Follow up with customers to close unsold work and address concerns.

Skills

Customer service

Written communication

Verbal communication

Data entry

Tools

Scheduling software

Job description

Mr. Electric in Crystal River, FL is seeking a Customer Service Representative to be the first point of contact for customers and to coordinate scheduling with service technicians. You will handle calls, schedule jobs, and ensure a high level of customer satisfaction.

The role requires strong communication, data entry, and administrative skills, with starting pay ranging from $13.00 to $17.00 per hour based on experience.