Customer Service Pro - Home Improvement Support

Lowe's; Waterford (CT); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) matching and ESPP

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate in Waterford, CT to greet customers and help them find products for home improvement. You’ll assist with locating items, answer questions, load merchandise when needed, and ensure customer needs are met.

The role spans multiple departments, with training opportunities and benefits including health insurance options, tuition assistance, 401(k) matching and employee stock purchase program, plus a 10% associate discount.

Qualifications

• 6 months experience using a computer and retail technology
• Reading, writing and basic arithmetic
• Able to stand/sit for long periods and lift 25 lbs
• Bi-lingual skills (preferred)
• Certification in trade related to department (preferred)

Responsibilities

• Welcome customers and deliver friendly and professional service
• Assist customers locating merchandise
• Restock shelves and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other store areas
• Prepare merchandise in department per customer need
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology familiarity

Bi-lingual skills

Tools

Smartphones & tablets

Job description

Lowe’s is hiring a Customer Service Associate in Waterford, CT to greet customers and help them find products for home improvement. You’ll assist with locating items, answer questions, load merchandise when needed, and ensure customer needs are met.

The role spans multiple departments, with training opportunities and benefits including health insurance options, tuition assistance, 401(k) matching and employee stock purchase program, plus a 10% associate discount.