Customer Service Pro - Home Improvement Store

Lowe's Home Centers, LLC; Plainville (CT); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Plainville, CT is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly, knowledgeable service throughout their shopping experience. You will work across departments, learn merchandise layouts, and may assist with loading merchandise while ensuring all customer needs are met.

This part-time role offers flexible schedules and opportunities to grow within a large home improvement retailer.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail technology

Basic math

Physical stamina

Lift 25 lbs

Job description

Lowe's Home Centers, LLC in Plainville, CT is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly, knowledgeable service throughout their shopping experience. You will work across departments, learn merchandise layouts, and may assist with loading merchandise while ensuring all customer needs are met.

This part-time role offers flexible schedules and opportunities to grow within a large home improvement retailer.