Customer Service Pro - Home Improvement

Lowe's Home Centers, LLC; Waterford (CT); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Customer Service Associate in Waterford, CT welcomes customers, helps them find products, and ensures a smooth shopping experience, including checkout interactions. You will engage with customers throughout the day, answer questions, assist with locating merchandise, and support loading and stocking as needed.

This part-time position offers flexible hours, access to health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10% Associate

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to stand for long periods and lift up to 75 lbs with assistance as needed

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail tech

Basic math

Job description

Lowe's Customer Service Associate in Waterford, CT welcomes customers, helps them find products, and ensures a smooth shopping experience, including checkout interactions. You will engage with customers throughout the day, answer questions, assist with locating merchandise, and support loading and stocking as needed.

This part-time position offers flexible hours, access to health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10% Associate