Customer Service Pro — Home Improvement Support

Lowe's Companies, Inc.; Russellville (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe’s in Russellville, AR is seeking a Customer Service Associate who welcomes customers and helps them find the right products for home improvement projects. You’ll work with customers throughout the day, assist with locating merchandise, and ensure needs are met with friendly, professional service.

This role offers part-time hours, on-site work, and benefits like health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10% associate

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail technology

Basic math

Physical stamina

Lifting ability

Job description

Lowe’s in Russellville, AR is seeking a Customer Service Associate who welcomes customers and helps them find the right products for home improvement projects. You’ll work with customers throughout the day, assist with locating merchandise, and ensure needs are met with friendly, professional service.

This role offers part-time hours, on-site work, and benefits like health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10% associate