Customer Service Pro | Home Improvement Support

Lowe's Companies, Inc.; Coeur d'Alene (ID); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) match

Stock purchase plan

10% Associate Discount

Track to the Trades

Job summary

Lowe’s Companies, Inc. is seeking a part-time Customer Service Associate in Idaho to help customers with home improvement needs and provide friendly, knowledgeable service.

You will welcome customers, assist with locating products, answer questions, and ensure merchandise is properly stocked while supporting a positive store experience. Flexibility and strong communication are valued.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Bi-lingual skills

Retail experience

Tools

Retail tech devices

Job description

Lowe’s Companies, Inc. is seeking a part-time Customer Service Associate in Idaho to help customers with home improvement needs and provide friendly, knowledgeable service.

You will welcome customers, assist with locating products, answer questions, and ensure merchandise is properly stocked while supporting a positive store experience. Flexibility and strong communication are valued.