Customer Service Associate — Home Improvement Support

Lowe's Companies, Inc.; Fairview Heights (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) Retirement plan with company

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a part-time Customer Service Associate in the United States. You will greet customers, help them locate products, and provide friendly, professional service to support home improvement decisions.

Daily duties include assisting with merchandise, processing orders, stocking shelves, and collaborating across departments to ensure excellent customer experiences. Bilingual skills and basic tech use are a plus.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer basics

Retail tech

Bilingual

Tools

Smartphones

Tablets

Job description

Lowe's is seeking a part-time Customer Service Associate in the United States. You will greet customers, help them locate products, and provide friendly, professional service to support home improvement decisions.

Daily duties include assisting with merchandise, processing orders, stocking shelves, and collaborating across departments to ensure excellent customer experiences. Bilingual skills and basic tech use are a plus.