Customer Service Pro — Home Improvement Solutions

Lowe's Companies, Inc.; Arden (DE); On-site; USD 31,000 - 42,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee 0

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. is hiring a Customer Service Associate for a part-time role focused on delivering friendly, knowledgeable help to customers seeking home improvement solutions.

You’ll greet shoppers, assist with locating products, and support various departments as needed, while ensuring orders and deliveries meet expectations and timelines. This position emphasizes customer care and teamwork.

Qualifications

• 6 months experience using a computer for input, access, modify, or output information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basic

Retail tech

Math basics

Mobility & stamina

Lifting 25 lbs

Tools

Smartphones

Tablets

Job description

Lowe’s Companies, Inc. is hiring a Customer Service Associate for a part-time role focused on delivering friendly, knowledgeable help to customers seeking home improvement solutions.

You’ll greet shoppers, assist with locating products, and support various departments as needed, while ensuring orders and deliveries meet expectations and timelines. This position emphasizes customer care and teamwork.