Customer Service Associate: Home Improvement Expert

Lowe's Home Centers, LLC; Norwalk (CT); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Norwalk, CT is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, knowledgeable service throughout their shopping experience.

You will engage with customers, answer questions, and merchandise products while maintaining a clean, organized store. This role offers day-to-day variety, potential for cross-training, and opportunities for growth within the Lowe's network.

Qualifications

• Six months of experience using a computer (inputting, accessing, modifying, or outputting information).
• Six months of experience using common retail technology such as smartphones and tablets.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock replenishment and ensuring shelves are organized.
• Process orders and deliveries accurately for on-time pickup or delivery.
• Cross-train in other store areas to improve customer service.
• Prepare department merchandise based on customer needs (e.g., tinting paint, cutting and loading materials).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Job description

Lowe's Home Centers, LLC in Norwalk, CT is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, knowledgeable service throughout their shopping experience.

You will engage with customers, answer questions, and merchandise products while maintaining a clean, organized store. This role offers day-to-day variety, potential for cross-training, and opportunities for growth within the Lowe's network.