Customer Service Pro: Home Improvement & Growth

Lowe's Companies, Inc.; Erie (Erie County); On-site; USD 15,154,000 - 20,664,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. seeks a Customer Service Associate to welcome customers and assist with product selection. You will help locate items, stock shelves, process orders, and ensure customer needs are met with friendly, professional service.

Role spans multiple departments with opportunities to learn new trades; bilingual abilities are valued, along with strong teamwork and reliability. Benefits and growth are offered.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic.
• Able to stand for long periods and perform duties as required.
• Able to lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock merchandise and replenish supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other areas to enhance customer service.
• Prepare merchandise in your department based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Retail tech experience

Basic math

Stamina/standing

Lifting 25 lbs

Bilingual skills

Tools

Smartphones/tablets

Job description

Lowe's Companies, Inc. seeks a Customer Service Associate to welcome customers and assist with product selection. You will help locate items, stock shelves, process orders, and ensure customer needs are met with friendly, professional service.

Role spans multiple departments with opportunities to learn new trades; bilingual abilities are valued, along with strong teamwork and reliability. Benefits and growth are offered.