Customer Service Pro — Home Improvement Expert

Lowe's Home Centers, LLC; Michigan; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate discount

Job summary

Lowe's Customer Service Associate role involves greeting customers, guiding product selection, and ensuring a positive shopping experience. You will assist with locating items, handling merchandise, and supporting store operations across multiple departments.

The position emphasizes responsive customer service, accurate product handling, and willingness to work across areas to help customers efficiently. Excellent communication and teamwork are valued.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying information).
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic.
• Able to stand/sit for extended periods and perform duties.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Replenish shelves and stock as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support service.

Skills

Computer basics

Retail technology use

Basic math & literacy

Stamina & standing

Heavy lifting 25 lbs

Job description

Lowe's Customer Service Associate role involves greeting customers, guiding product selection, and ensuring a positive shopping experience. You will assist with locating items, handling merchandise, and supporting store operations across multiple departments.

The position emphasizes responsive customer service, accurate product handling, and willingness to work across areas to help customers efficiently. Excellent communication and teamwork are valued.