Customer Service Pro — Home Improvement Store

Lowe's Home Centers, LLC; Torrington (CT); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Job summary

Lowe's is seeking a Customer Service Associate to greet customers, guide them to the right products, and provide friendly service throughout their shopping experience.

You will assist in locating merchandise, restocking shelves, and processing orders while collaborating with other store areas to ensure top customer satisfaction. This role requires customer focus and basic math skills.

Qualifications

• 6 months of computer use, including data entry and retrieval.
• 6 months of experience with retail technology such as smartphones and tablets.
• Basic reading, writing and arithmetic skills.
• Ability to stand/walk for extended periods and lift up to 25 lbs.
• Bi-lingual skills are a plus.

Responsibilities

• Greet customers and deliver friendly, professional service.
• Help customers locate and select merchandise.
• Restock shelves and ensure product availability.
• Process orders and deliveries accurately and timely.
• Cross-train in other store areas to support customer service.

Skills

Customer service

Retail tech

Bi-lingual

Tools

POS systems

Retail tablets

Job description

Lowe's is seeking a Customer Service Associate to greet customers, guide them to the right products, and provide friendly service throughout their shopping experience.

You will assist in locating merchandise, restocking shelves, and processing orders while collaborating with other store areas to ensure top customer satisfaction. This role requires customer focus and basic math skills.