Customer Service Pro - Home Improvement

Lowe's; Morris Plains (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and deliver friendly, efficient service in-store. The role involves assisting with merchandise, processing orders, and rotating through departments to ensure customer needs are met.

The position is part-time and located at one of Lowe's stores. Strong communication and basic computer skills are essential, with opportunities for training and growth within a large retailer.

Qualifications

• 6 months experience using a computer to input, access, modify, or output information.
• 6 months experience using retail technology such as smartphones and tablets.
• Ability to read, write and perform basic arithmetic.
• Able to stand or sit for long periods as needed.
• Must be able to lift 25 lbs unassisted or with assistance.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly customer service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by identifying empty areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive items as expected.
• Cross-train in other areas of the store to improve overall service.
• Prepare merchandise in department (e.g., tint/paint, cut/sell items as needed).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Computer use

Retail technology

Physical stamina

Team oriented

Education

Certification in trade related to department

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and deliver friendly, efficient service in-store. The role involves assisting with merchandise, processing orders, and rotating through departments to ensure customer needs are met.

The position is part-time and located at one of Lowe's stores. Strong communication and basic computer skills are essential, with opportunities for training and growth within a large retailer.