Customer Service Pro — Home Improvement & Benefits

Lowe's Home Centers, LLC; United States; Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance

401(k) company match

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Résumé du poste

Lowe's Home Centers, LLC is hiring a Customer Service Associate to welcome customers, help them locate products, and provide friendly, professional service across departments.

This role involves assisting with merchandise, processing orders, stocking shelves, and sometimes lifting up to 75 pounds. It is a part-time position with benefits including health insurance options, tuition assistance, a company 401(k) match, Employee Stock Purchase Program, and associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service

Computer experience

Retail tech skills

Basic math

Standing/walking endurance

Outils

Smartphones

Tablets

Description du poste

Lowe's Home Centers, LLC is hiring a Customer Service Associate to welcome customers, help them locate products, and provide friendly, professional service across departments.

This role involves assisting with merchandise, processing orders, stocking shelves, and sometimes lifting up to 75 pounds. It is a part-time position with benefits including health insurance options, tuition assistance, a company 401(k) match, Employee Stock Purchase Program, and associate discount.