Customer Service Pro - Home Improvement

Lowe's; Tukwila (WA); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Health insurance

401(k) match

Tuition assistance

Associate discount

Track to the Trades program

Job summary

Lowe's is hiring for a Customer Service Associate to help customers with home improvement needs, locate products, and provide friendly, knowledgeable service in-store. You'll engage with customers, handle merchandise, and support multiple departments as needed.

The role emphasizes assisting customers, performing basic tasks across departments, and ensuring a positive shopping experience. Eligible part-time schedules and benefits accompany the position.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Basic math

Physical stamina

Job description

Lowe's is hiring for a Customer Service Associate to help customers with home improvement needs, locate products, and provide friendly, knowledgeable service in-store. You'll engage with customers, handle merchandise, and support multiple departments as needed.

The role emphasizes assisting customers, performing basic tasks across departments, and ensuring a positive shopping experience. Eligible part-time schedules and benefits accompany the position.