Customer Service Pro — Home Improvement

Lowe's; Columbus (OH); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to greet customers and help them find products while supporting home improvement needs. You’ll engage with customers throughout the day, assist with locating items, and ensure their needs are met with friendly service.

The role emphasizes teamwork, potential cross-training across departments, and a supportive environment with growth opportunities. Benefits include health options and a store discount.

Qualifications

• 6 months experience using a computer
• 6 months experience using retail technology such as smartphones and tablets
• Reading, writing, and basic arithmetic

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Stock merchandise by checking shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise on time
• Cross-train in other departments to enhance customer service
• Prepare merchandise in your department per customer needs (e.g., paint, pipe, wood, drywall, blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology experience

Communication

Bi-lingual abilities

Basic math

Job description

Lowe’s is seeking a Customer Service Associate to greet customers and help them find products while supporting home improvement needs. You’ll engage with customers throughout the day, assist with locating items, and ensure their needs are met with friendly service.

The role emphasizes teamwork, potential cross-training across departments, and a supportive environment with growth opportunities. Benefits include health options and a store discount.