Customer Service Pro — Home Improvement & Perks

Lowe's; Festus (MO); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Job summary

Lowe’s is seeking a Customer Service Associate to greet customers, help them find products and assist with home improvement needs. You’ll engage with customers throughout the day, answer questions, and ensure satisfaction while maintaining store standards.

Role involves assisting in multiple departments, stocking, processing orders, and offering friendly, efficient service. A positive attitude and ability to lift light to moderate weights are essential for daily tasks.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology.
• Reading, writing and basic arithmetic.
• Able to stand/sit for extended periods and perform duties as required.
• Minimally lift 25 lbs unassisted or more with/without accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Stock shelves and replenish supplies
• Process orders and deliveries accurately so customers receive items on time
• Cross-train in other store areas to support service quality
• Prepare merchandise in your department based on customer needs (e.g., tint paint, cut and thread)
• Guide customers through shopping or checkout
• Perform other duties as assigned

Skills

Customer service

Basic math

Communication

Job description

Lowe’s is seeking a Customer Service Associate to greet customers, help them find products and assist with home improvement needs. You’ll engage with customers throughout the day, answer questions, and ensure satisfaction while maintaining store standards.

Role involves assisting in multiple departments, stocking, processing orders, and offering friendly, efficient service. A positive attitude and ability to lift light to moderate weights are essential for daily tasks.