Customer Service Pro — Home Improvement

Lowe's Home Centers, LLC; Clarksville (IN); On-site; USD 27,000 - 36,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly, solution-focused service in-store. You will assist across departments, stock shelves, and process orders to ensure on-time delivery and satisfaction.

Qualifications include basic computer and retail tech use, plus the ability to lift up to 25 pounds and remain on your feet for extended periods. Part-time schedule options are available at locations across Indiana.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Bi-lingual skills

Tools

POS system

Retail technology (phones/tablets)

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly, solution-focused service in-store. You will assist across departments, stock shelves, and process orders to ensure on-time delivery and satisfaction.

Qualifications include basic computer and retail tech use, plus the ability to lift up to 25 pounds and remain on your feet for extended periods. Part-time schedule options are available at locations across Indiana.