Customer Service Pro — High-Volume Scheduling & Support

Grande Aire Services, Inc.; Florida; Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employer-paid medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) with company match

Referral bonuses

Job summary

Grande Aire Services, Inc. is hiring a Customer Service Representative to support our high-volume service team in Bonita Springs, FL. The role involves handling inbound calls, scheduling appointments, and maintaining records in Service Titan.

We offer competitive hourly pay, employer-paid medical insurance, and a benefits package including dental, vision, life insurance, PTO, and a 401(k) match. Join a trusted leader with 50+ years in the industry.

Qualifications

• 1+ year of call center or high-volume customer service experience preferred.
• Strong communication, organization, and multitasking skills.
• Typing skills desirable.

Responsibilities

• Answer high-volume inbound calls.
• Convert inquiries into scheduled service appointments.
• Set up and maintain customer records in Service Titan.
• Coordinate and dispatch appointments.
• Promote services and assist across communication channels.
• Handle customer concerns professionally.
• Support basic accounts receivable tasks.

Skills

Call center experience

Communication

Organization

Multitasking

Typing

Tools

Service Titan

Job description

Grande Aire Services, Inc. is hiring a Customer Service Representative to support our high-volume service team in Bonita Springs, FL. The role involves handling inbound calls, scheduling appointments, and maintaining records in Service Titan.

We offer competitive hourly pay, employer-paid medical insurance, and a benefits package including dental, vision, life insurance, PTO, and a 401(k) match. Join a trusted leader with 50+ years in the industry.