Customer Service Pro – Growth, Benefits & Fri-Mon Schedule

Cool Today; Sarasota (FL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Vision plan

Dental plan

401K with company match

Paid time off (PTO)

Life Insurance

Disability insurance

Job summary

Cool Today is hiring Customer Service Representatives in Sarasota, Florida. You will handle high volume calls, schedule service appointments and assist customers with information about products and services. The role offers a competitive hourly rate with commission and a robust benefits package.

We emphasize work-life balance and opportunities for professional development, with Friday to Monday full-time shifts and a company with a strong service culture.

Qualifications

• One year of customer service experience preferred.
• Must be fluent in reading, writing and speaking English.
• Basic computer proficiency, especially Microsoft applications.
• Experience with Service Titan is a plus.

Responsibilities

• Handle high volume inbound customer service calls.
• Make outbound calls and respond to emails.
• Schedule service appointments and update customer accounts.
• Promote products and services to customers when appropriate.

Skills

Customer service

English fluency

Microsoft Office

High-volume calls

Education

High School Diploma or GED

Tools

Service Titan

Job description

Cool Today is hiring Customer Service Representatives in Sarasota, Florida. You will handle high volume calls, schedule service appointments and assist customers with information about products and services. The role offers a competitive hourly rate with commission and a robust benefits package.

We emphasize work-life balance and opportunities for professional development, with Friday to Monday full-time shifts and a company with a strong service culture.