Customer Service Pro: Help Renters & Manage Rentals

U-Haul International, Inc.; West Glens Falls (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans

Paid holidays

Life insurance

401(k)

Employee Stock Ownership Plan

Discounts on Apple products

ESOP

24-hour physician available

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service team. You will help customers by inspecting and maintaining equipment, using U-Scan technology to dispatch rentals, and assisting with move-related tasks on-site.

We offer paid interviews, guaranteed pay during training, and bonuses. The role includes part-time hours (20–25 per week) with opportunities for advancement and a comprehensive benefits package where eligible.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service team. You will help customers by inspecting and maintaining equipment, using U-Scan technology to dispatch rentals, and assisting with move-related tasks on-site.

We offer paid interviews, guaranteed pay during training, and bonuses. The role includes part-time hours (20–25 per week) with opportunities for advancement and a comprehensive benefits package where eligible.