Customer Service Pro — Equipment Rentals & Support

U-Haul International, Inc.; Yakima (WA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Discounts on electronics and more

Paid holidays

Job summary

U-Haul International, Inc. seeks a friendly Customer Service Representative to be the face of our service teams, assisting customers at our centers and on-site locations with rentals, equipment checks, and product knowledge.

You will use U-Scan tech to manage inventory, move trucks, and educate customers on services. This part-time role includes hands-on interviews, on-the-job education, benefits, and opportunities to advance within a nationwide company.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. seeks a friendly Customer Service Representative to be the face of our service teams, assisting customers at our centers and on-site locations with rentals, equipment checks, and product knowledge.

You will use U-Scan tech to manage inventory, move trucks, and educate customers on services. This part-time role includes hands-on interviews, on-the-job education, benefits, and opportunities to advance within a nationwide company.