Customer Service Pro — Growth & Remote Potential

Edfinancial Careers; Montgomery (AL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health and welfare benefit

Tuition reimbursement

Leadership development programs

Growth opportunities

Training and support

Job summary

Edfinancial Services is seeking a Customer Service Representative in Montgomery, AL. You will handle inbound and outbound calls, provide accurate information, and resolve inquiries with empathy while following federal and company guidelines.

The role offers full-time hours, a starting pay of $18.00/hour plus a $5.09/hour health and welfare benefit, and opportunities for growth, training, and a supportive team environment.

Qualifications

• Professional appearance and positive attitude.
• Strong communication and listening skills.
• Ability to deliver clear and accurate information to solve problems efficiently.
• Flexibility and availability during business hours.
• Basic computer proficiency.
• Ability to collaborate with teammates and leaders who want to see you succeed.

Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Provide accurate, clear information about our products and services.
• Resolve questions and issues quickly while maintaining compliance with federal and company guidelines.
• Use sound judgment and strong communication skills to support each customer interaction.
• Collaborate with your team to create a positive, high-quality work environment.

Skills

Strong communication

Listening skills

Proactive problem solving

Team collaboration

Flexible hours

Job description

Edfinancial Services is seeking a Customer Service Representative in Montgomery, AL. You will handle inbound and outbound calls, provide accurate information, and resolve inquiries with empathy while following federal and company guidelines.

The role offers full-time hours, a starting pay of $18.00/hour plus a $5.09/hour health and welfare benefit, and opportunities for growth, training, and a supportive team environment.