Customer Service Pro: Growth, Impact & Benefits

Cornerstone Bank; Fargo (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

Cornerstone Bank in Fargo, ND is seeking a Customer Service Specialist to handle new account transactions, advise customers on accounts and financial services, cross-sell bank products, and assist with reception and telephonic inquiries.

The role requires a high school diploma or GED, plus about 1 year of banking or related experience, with a focus on accuracy, customer service, and the ability to work under pressure in a fast-paced environment.

Qualifications

• High School Diploma or GED and 1 year of bank or related experience.
• Ability to prioritize and handle transactions accurately under pressure.
• Strong communication and interpersonal skills.

Responsibilities

• Process new account transactions and assist customers with account choices.
• Cross-sell the Bank's products and services to customers.
• Assist reception area and handle phone inquiries.
• Maintain and close account types and refer to staff for new services.

Skills

Communication skills

Organizational skills

Customer service

Education

High School Diploma or GED

Job description

Cornerstone Bank in Fargo, ND is seeking a Customer Service Specialist to handle new account transactions, advise customers on accounts and financial services, cross-sell bank products, and assist with reception and telephonic inquiries.

The role requires a high school diploma or GED, plus about 1 year of banking or related experience, with a focus on accuracy, customer service, and the ability to work under pressure in a fast-paced environment.