Customer Service Pro — Growth, Bonuses, PTO

Cody Alexander - State Farm Agent; Knoxville (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Cody Alexander - State Farm Agent in Knoxville seeks a Customer Service Representative to deliver exceptional customer experiences, answer inquiries, and support policy changes. You will coordinate with team members, process claims, and maintain accurate records while helping community members understand their options.

This role offers hands-on training, room to grow within the agency, and a supportive, goal-driven culture that rewards performance and dedication to client service.

Qualifications

• Clear communication and strong people skills.
• Attention to detail with the ability to multitask.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented & multitasking

Customer service experience

Job description

Cody Alexander - State Farm Agent in Knoxville seeks a Customer Service Representative to deliver exceptional customer experiences, answer inquiries, and support policy changes. You will coordinate with team members, process claims, and maintain accurate records while helping community members understand their options.

This role offers hands-on training, room to grow within the agency, and a supportive, goal-driven culture that rewards performance and dedication to client service.