Insurance Account Associate - Growth & Client Care

Cody Alexander - State Farm Agent; Knoxville (TN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Cody Alexander - State Farm Agent in Knoxville, TN is seeking a goal‑oriented Account Associate to support daily operations and drive customer success. You will strengthen customer relations and bridge needs between clients and agency departments to promote relevant insurance products and services.

As a sociable, sales-minded professional, you will grow the agency by soliciting appropriate coverage, assisting with policy changes, and ensuring timely communication with customers.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Cody Alexander - State Farm Agent in Knoxville, TN is seeking a goal‑oriented Account Associate to support daily operations and drive customer success. You will strengthen customer relations and bridge needs between clients and agency departments to promote relevant insurance products and services.

As a sociable, sales-minded professional, you will grow the agency by soliciting appropriate coverage, assisting with policy changes, and ensuring timely communication with customers.