Customer Service Pro: Growth, Bonuses & Licensing Covered

Jackson Mote - State Farm Agent; Parkville (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Jackson Mote - State Farm Agent is seeking a Customer Service Representative in Parkville, Maryland. You will handle customer inquiries, build relationships, and support the insurance team with daily tasks in a community-focused agency.

The role emphasizes strong communication, reliability, and attention to detail as you assist clients and coordinate with team members to deliver exceptional service.

Qualifications

• Customer service experience is preferred.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitask / detail-oriented

Previous CS experience (preferred)

Job description

Jackson Mote - State Farm Agent is seeking a Customer Service Representative in Parkville, Maryland. You will handle customer inquiries, build relationships, and support the insurance team with daily tasks in a community-focused agency.

The role emphasizes strong communication, reliability, and attention to detail as you assist clients and coordinate with team members to deliver exceptional service.