Customer Service Rep | Growth & Training in Insurance

David O'Dea - State Farm Agent; Bel Air (MD); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Simple Plan IRA

Opportunity for advancement

Paid time off

Training & development

Job summary

David O'Dea - State Farm Agent is seeking a customer service representative to deliver exceptional service and support the agency’s growth in Maryland. You will handle inquiries, help with policy updates, and coordinate with the team to meet community needs.

The role emphasizes empathy, attention to detail, and growth opportunities for driven, sales-minded candidates committed to serving clients and building client relationships.

Qualifications

• Clear communication and strong interpersonal skills.
• Detail-oriented and able to multitask effectively.
• 1–3 years of customer service or retail sales experience.
• Associates or college degree ideal or in progress.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

multitasking

Education

Associates or college degree ideal

Job description

David O'Dea - State Farm Agent is seeking a customer service representative to deliver exceptional service and support the agency’s growth in Maryland. You will handle inquiries, help with policy updates, and coordinate with the team to meet community needs.

The role emphasizes empathy, attention to detail, and growth opportunities for driven, sales-minded candidates committed to serving clients and building client relationships.