Insurance Customer Service Pro | Growth & Commission

State Farm Insurance Companies; Germantown (MD); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Commission/Bonus

Paid time off

Life Insurance

Growth opportunities

Job summary

State Farm Agent in Germantown, MD is seeking a customer service representative to join our team. You will greet clients, answer questions, and help customers with insurance options, billing, and policy changes in a friendly, professional manner.

Requirements include strong communication, self-motivation, detail orientation, and teamwork. Sales experience is preferred; licenses in Property/Casualty and Life/Health should be obtainable.

Qualifications

• Excellent communication skills, written and verbal, with active listening.
• Self-motivated and detail oriented with proactive problem solving.
• Ability to work in a team and build customer relationships.

Responsibilities

• Answer phones and greet clients.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service on inquiries about insurance options, billing, and policy changes.
• Use a needs-based review to educate customers about insurance options.

Skills

Customer service

Communication skills

Self-motivated

Detail oriented

Team player

Problem solving

Needs assessment

Relationship building

Job description

State Farm Agent in Germantown, MD is seeking a customer service representative to join our team. You will greet clients, answer questions, and help customers with insurance options, billing, and policy changes in a friendly, professional manner.

Requirements include strong communication, self-motivation, detail orientation, and teamwork. Sales experience is preferred; licenses in Property/Casualty and Life/Health should be obtainable.