Insurance Account Associate — Growth, PTO, Licensing Covered

Jackson Mote - State Farm Agent; Parkville (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Jackson Mote - State Farm Agent in Parkville, MD is seeking an Account Associate to support daily operations and grow our client base. You will manage customer accounts, assist with policy changes, and help coordinate claims with our team to ensure customer satisfaction and timely service.

This role emphasizes customer service, organization, and a willingness to learn in a supportive agency environment that rewards performance with bonuses and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Jackson Mote - State Farm Agent in Parkville, MD is seeking an Account Associate to support daily operations and grow our client base. You will manage customer accounts, assist with policy changes, and help coordinate claims with our team to ensure customer satisfaction and timely service.

This role emphasizes customer service, organization, and a willingness to learn in a supportive agency environment that rewards performance with bonuses and opportunities for advancement.