Customer Service Pro: Grow with a Skilled Trades Team

TurnPoint Services; Albany (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive Benefits

Growth Opportunities

Culture with Heart

Purpose-Driven Work

Competitive Rewards

Clear Career Paths

Training & Development

Modern Tools

Safety First

Inclusive Environment

Stable & Reliable

Community Impact

Job summary

Stutzman Services, part of TurnPoint Services, invites applicants for a CSR role based in Oregon. You will handle inbound and outbound calls, address inquiries and issues, and coordinate with technicians to keep service running smoothly.

We value organization, adaptability, and strong communication. Join a team that emphasizes mentorship, growth, and a safety-first culture across a national network.

Competitive benefits and clear career paths are available.

Qualifications

• 2+ years in call center, customer service, sales, or appointment setting.
• Excellent verbal and written communication skills.
• Strong multitasking abilities and attention to detail.
• Exceptional customer service and phone skills.
• Strong listening, problem-solving, and sales capabilities.
• Ability to meet and exceed KPIs.
• Proficiency in Microsoft Office and CRM software.
• Comfortable typing and working with computers.

Responsibilities

• Manage inbound and outbound customer calls for service accounts.
• Follow communication scripts while engaging with customers.
• Identify customer needs, answer questions, and provide solutions or alternatives.

Skills

Call center experience

Customer service

Excellent communication

Multitasking

Sales capability

KPIs

CRM software

MS Office

Tools

CRM software

Job description

Stutzman Services, part of TurnPoint Services, invites applicants for a CSR role based in Oregon. You will handle inbound and outbound calls, address inquiries and issues, and coordinate with technicians to keep service running smoothly.

We value organization, adaptability, and strong communication. Join a team that emphasizes mentorship, growth, and a safety-first culture across a national network.

Competitive benefits and clear career paths are available.