Customer Service Pro — Get Paid Fast & Earn Bonuses

U-Haul International, Inc.; Round Rock (TX); Hybrid; USD 21,000 - 28,000; Part time

Benefits offered by this job

Hiring bonus

Cash bonus

Health insurance

Paid holidays

Life insurance

401(k)

ESOP

Day 1 benefits

Job summary

U-Haul is seeking friendly, motivated people for the position of Customer Service Representative. You will work as part of a supportive team to be the face of U-Haul’s exceptional service and ensure customers get all the help they need on their journeys by inspecting and maintaining equipment.

The role uses smartphone-based U-Scan technology to manage rentals, move and hook up trucks and trailers, and educate customers on products and services.

Qualifications

• Valid driver's license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking friendly, motivated people for the position of Customer Service Representative. You will work as part of a supportive team to be the face of U-Haul’s exceptional service and ensure customers get all the help they need on their journeys by inspecting and maintaining equipment.

The role uses smartphone-based U-Scan technology to manage rentals, move and hook up trucks and trailers, and educate customers on products and services.