Customer Service Pro — Fast Hire & Bonuses

U-Haul International, Inc.; Gilbert (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hiring bonus

Cash bonus after certification

Health insurance

401(k) Savings Plan

ESOP

Life insurance

Discounts on Apple products

Mindset App Reimbursement

Paid holidays

U-Haul University

Job summary

U-Haul International, Inc. seeks a Customer Service Representative to assist customers inside and outside a U-Haul center, providing information on products and services and helping manage rentals.

The role uses smartphone-based U-Scan tech to dispatch and track equipment, involving lifting, hooking up trailers, inspecting vehicles, and ongoing training through U-Haul University. A strong people person thrives in a team and customer-focused environment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. seeks a Customer Service Representative to assist customers inside and outside a U-Haul center, providing information on products and services and helping manage rentals.

The role uses smartphone-based U-Scan tech to dispatch and track equipment, involving lifting, hooking up trailers, inspecting vehicles, and ongoing training through U-Haul University. A strong people person thrives in a team and customer-focused environment.