Customer Service Pro for Home Services & Scheduling

Bardi Heating, Cooling and Plumbing; Norcross (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay + bonuses

Healthcare benefits (medical, dental,

Paid holidays & vacation

401(k) with company match

Disability insurance

Paid training & coaching

Incentive programs

Employee appreciation events

Benefits after 60 days

People-first culture

Atlanta Braves tickets

Job summary

Bardi Home Services in the Atlanta area is hiring Customer Service Representatives to be the first voice customers hear, handling calls, scheduling service visits, and resolving issues with a friendly, professional demeanor. You will contribute to a positive customer experience and work with a supportive team.

You’ll join a team with strong culture, benefits after 60 days, paid training, and opportunities to grow.

Qualifications

• Experience in customer service, call center, or office support preferred.
• Excellent communication skills—friendly, clear, and confident.
• Strong attention to detail and follow-through.
• Ability to multitask and stay calm under pressure.
• Comfortable with computers and software systems.
• Team player with a positive, can-do attitude.

Responsibilities

• Answer incoming calls professionally and promptly manage a high volume of customer calls.
• Schedule service appointments and coordinate with technicians and dispatch.
• Provide clear, friendly information and assist customers.
• Resolve concerns calmly and professionally, escalating when needed.
• Follow up to confirm appointments and update customers on changes.
• Maintain accurate records and ensure data entry accuracy.
• Collaborate with the team to create a seamless customer experience.

Skills

Customer service

Call center

Attention to detail

Team player

Education

High school diploma

Tools

CRM software

Job description

Bardi Home Services in the Atlanta area is hiring Customer Service Representatives to be the first voice customers hear, handling calls, scheduling service visits, and resolving issues with a friendly, professional demeanor. You will contribute to a positive customer experience and work with a supportive team.

You’ll join a team with strong culture, benefits after 60 days, paid training, and opportunities to grow.