Customer Service Pro: Flexible Schedules & Home Improvement

Lowe's Home Centers, LLC; Brandon (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Brandon, FL is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will engage with customers throughout the day, answer questions, and ensure a smooth checkout experience.

This role emphasizes friendly service, product knowledge, and teamwork across departments; training across areas like Appliances, Hardware, and more, with opportunities to grow through Lowe's benefit programs.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by replenishing shelves and organizing displays.
• Process orders and deliveries accurately for on-time fulfillment.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise per customer needs (paint, pipes, wood, drywall, etc.).
• Guide customers through shopping or checkout and resolve questions.
• Complete other duties as assigned.

Skills

Customer service

Retail tech

Computer basics

Bilingual

Tools

Smartphones

Tablets

Job description

Lowe's Home Centers, LLC in Brandon, FL is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will engage with customers throughout the day, answer questions, and ensure a smooth checkout experience.

This role emphasizes friendly service, product knowledge, and teamwork across departments; training across areas like Appliances, Hardware, and more, with opportunities to grow through Lowe's benefit programs.