Customer Service Pro — Flexible Schedule in Insurance Team

Matt Haaga; Germantown (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Paid by Agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Company parties

Flexible schedule

Free food & snacks

Job summary

Matt Haaga State Farm Agent is seeking a dedicated Customer Service Representative to join a Germantown, TN office. The role focuses on delivering exceptional customer experiences, processing claims, and coordinating with team members to support community members.

The position offers a four-day flex schedule when goals are met, paid licensing, health benefits, PTO, and opportunities for advancement in a collaborative, energetic local agency environment.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Customer service experience

Job description

Matt Haaga State Farm Agent is seeking a dedicated Customer Service Representative to join a Germantown, TN office. The role focuses on delivering exceptional customer experiences, processing claims, and coordinating with team members to support community members.

The position offers a four-day flex schedule when goals are met, paid licensing, health benefits, PTO, and opportunities for advancement in a collaborative, energetic local agency environment.