Multi-Line Representative - State Farm Agent Team Member

Matt-Haaga---State-Farm-Agent; Germantown (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License paid

Health insurance

Advancement

Paid time off

Training & development

401(k)

Bonus

Competitive salary

Flexible schedule

Job summary

Matt Haaga - State Farm Agent in Germantown, TN is seeking a motivated team member to help customers understand their insurance and financial needs. You will develop relationships across product lines, assist with daily office operations, and participate in community outreach.

We offer a flex four-day workweek when goals are met, PTO, health benefits, licensing reimbursement, team lunches, and a collaborative culture that rewards initiative and teamwork.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced environment

Customer service

Job description

Benefits:

• License Paid by Agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency:

I opened my agency in September of 2015 after working as a State Farm team member for another agent, which gave me a strong foundation for building a high-performing, people-focused office. I’m married, born and raised in Memphis, and hold an insurance degree from the University of Georgia. Outside of work, I’m a dedicated endurance athlete — having completed the Leadville 100 multiple times and several Ironman races — which reflects the discipline, resilience, and goal-driven mindset that shape our agency.

Our office is home to two golden retrievers who proudly serve as our unofficial mascots and add to the fun, welcoming environment. Community involvement is important to us. We volunteer with local food banks and soup kitchens, support the Salvation Army and Angel Tree program, and stay active through Saint Louis Catholic Church, youth advising, peewee football coaching, and the Rotary Club.

For our team, we offer a flex four-day workweek when goals are met, additional PTO days, free snacks and drinks, team lunches, bi-monthly team outings, stress management resources, a 401k, health benefits, paid licensing, and flexibility when needed. Our culture is close-knit, energetic, and collaborative, and we’re looking for driven, competitive, future-focused self-starters who thrive in a fun environment where hard work and teamwork go hand in hand.

Location Address:

Germantown, TN 38138

At Matt Haaga - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.