Customer Service Advocate — Flexible Schedule & Growth

George Meeker - State Farm Insurance Agent; Franklin (TN); On-site; USD 16,531 - 30,307; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

George Meeker - State Farm Agent is hiring a Customer Service Representative to join their Franklin, TN team. The role focuses on delivering exceptional customer experiences, handling policy information, and assisting with changes and claims to support community members.

The position offers opportunities for advancement, a responsive team environment, and a compensation package that includes flexibility and development opportunities. This is a full-time on-site role in Franklin, TN.

Qualifications

• Clear communication and strong interpersonal skills.
• Detail-oriented and able to multitask in a fast-paced environment.
• Prior customer service experience is preferred and valued.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Franklin - TN

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• Bonus based on performance

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with George Meeker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $12.00 - $22.00 per hour

Customer Service Representative - State Farm Agent Team Member

Full Time in Franklin - TN

Responsive recruiter Replies within 24 hours Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with George Meeker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $12.00 - $22.00 per hour



Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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