Customer Service Advocate — Flexible Schedule & Growth

Meekersf; Franklin (TN); On-site; USD 16,531 - 30,307; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

George Meeker - State Farm Agent is hiring a Customer Service Representative to join their Franklin, TN team. The role focuses on delivering exceptional customer experiences, handling policy information, and assisting with changes and claims to support community members.

The position offers opportunities for advancement, a responsive team environment, and a compensation package that includes flexibility and development opportunities. This is a full-time on-site role in Franklin, TN.

Qualifications

• Clear communication and strong interpersonal skills.
• Detail-oriented and able to multitask in a fast-paced environment.
• Prior customer service experience is preferred and valued.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Customer service experience

Job description

George Meeker - State Farm Agent is hiring a Customer Service Representative to join their Franklin, TN team. The role focuses on delivering exceptional customer experiences, handling policy information, and assisting with changes and claims to support community members.

The position offers opportunities for advancement, a responsive team environment, and a compensation package that includes flexibility and development opportunities. This is a full-time on-site role in Franklin, TN.