Customer Service Pro - Growth & Flexible Schedule

Davis McCord - State Farm Agent; Germantown (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Free food & snacks

Job summary

Davis McCord - State Farm Agent in Germantown, TN is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of a local insurance agency. You will handle inquiries, help customers with policy changes, and coordinate with teammates to meet community needs.

This role emphasizes strong communication, attention to detail, and a customer-first mindset, with opportunities for advancement within a small, supportive team that values work-life balance

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal

Detail-oriented and multitask

Previous customer service experience

Job description

Davis McCord - State Farm Agent in Germantown, TN is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of a local insurance agency. You will handle inquiries, help customers with policy changes, and coordinate with teammates to meet community needs.

This role emphasizes strong communication, attention to detail, and a customer-first mindset, with opportunities for advancement within a small, supportive team that values work-life balance