Customer Service & Home Improvement Pro — Flexible Hours

Lowe's Companies, Inc.; New Bern (NC); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee discount

Track to the Trades

Job summary

Lowe's is seeking a Customer Service Associate to greet customers, help them find the right home improvement products, and ensure a smooth shopping experience in-store.

You’ll assist with locating items, answer questions, process orders, and maintain organized merchandise while supporting daily store operations across multiple departments. Benefits include health insurance, tuition assistance, a 401(k) plan, and a 10% associate discount.

Qualifications

• 6 months experience using a computer and basic retail tech (smartphones/tablets).
• Reading, writing, and basic arithmetic experience required.
• Able to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to enhance service.

Skills

Customer service

Retail tech

Basic math

Bilingual (preferred)

Tools

POS systems

Job description

Lowe's is seeking a Customer Service Associate to greet customers, help them find the right home improvement products, and ensure a smooth shopping experience in-store.

You’ll assist with locating items, answer questions, process orders, and maintain organized merchandise while supporting daily store operations across multiple departments. Benefits include health insurance, tuition assistance, a 401(k) plan, and a 10% associate discount.