Customer Service Pro — Flexible Hours, Health & Tuition

Lowe's Companies, Inc.; Virginia (MN); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee 7

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. is seeking a part-time Customer Service Associate to help customers with home improvement needs and deliver outstanding service in-store.

You will greet customers, locate products, and support teams across departments to ensure a smooth shopping experience. Responsibilities include assisting customers, stocking shelves, processing orders, and occasionally loading merchandise while upholding safety standards and company policies.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer usage

Retail tech

Basic math

Standing endurance

Lifting 25 lbs

Education

Trade-related certification

Job description

Lowe’s Companies, Inc. is seeking a part-time Customer Service Associate to help customers with home improvement needs and deliver outstanding service in-store.

You will greet customers, locate products, and support teams across departments to ensure a smooth shopping experience. Responsibilities include assisting customers, stocking shelves, processing orders, and occasionally loading merchandise while upholding safety standards and company policies.