Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Clearwater (FL); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Florida to welcome customers and help them find the right products for home improvement needs, ensuring a positive shopping experience. You will interact with customers, assist with locating merchandise, and support store operations across departments.

Flexible part-time options are available; Lowe's offers benefits, training, and a 10% associate discount. Bilingual skills are a plus and helpful for serving diverse customers.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Communication

Bi-lingual (nice to have)

Tools

POS systems

Job description

Lowe's is seeking a Customer Service Associate in Florida to welcome customers and help them find the right products for home improvement needs, ensuring a positive shopping experience. You will interact with customers, assist with locating merchandise, and support store operations across departments.

Flexible part-time options are available; Lowe's offers benefits, training, and a 10% associate discount. Bilingual skills are a plus and helpful for serving diverse customers.