Customer Service Pro — Flexible Hours & Benefits

Lowe's; Chester (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee stock purchase program

Associate discount

Track to the Trades

Job summary

Lowe’s is seeking a Customer Service Associate to welcome customers, help them find products, and support tradespeople with knowledge of the store layout and merchandise. You will process orders, answer questions, and maintain organized displays in a fast-paced retail environment.

The role emphasizes friendly customer interactions, basic computer and mobile device usage, and the ability to perform physical tasks such as lifting and standing for extended periods.

Qualifications

• 6 months of experience using a computer or similar device.
• 6 months of experience using common retail tech such as smartphones/tablets.
• Reading, writing and basic arithmetic proficiency.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Restock shelves and ensure products are easy to find.
• Process orders and deliveries accurately for timely customer satisfaction.
• Cross-train in other store areas to enhance service levels.

Skills

Computer literacy

Retail tech familiarity

Basic maths

Physical stamina

Job description

Lowe’s is seeking a Customer Service Associate to welcome customers, help them find products, and support tradespeople with knowledge of the store layout and merchandise. You will process orders, answer questions, and maintain organized displays in a fast-paced retail environment.

The role emphasizes friendly customer interactions, basic computer and mobile device usage, and the ability to perform physical tasks such as lifting and standing for extended periods.