Customer Service Pro - Fast-Paced Support & Problem Solver

Distro; United States; On-site; USD 23,000 - 26,000; Full time

Job summary

Distro is seeking a Customer Service Representative to deliver exceptional support, manage customer accounts, and process orders via phone and email in a fast-paced environment.

You will respond promptly to inquiries, resolve issues, and collaborate with teammates to meet personal and team performance targets while maintaining a positive, customer-first attitude.

Experience in telephone-based service and strong verbal and written communication is required.

Qualifications

• Proven experience in telephone-based customer service and account management.
• Excellent verbal and written communication skills.
• Strong problem-resolution and analytical skills.
• Ability to handle order processing and customer inquiries simultaneously.
• Thrives in a fast-paced, high-volume environment.

Responsibilities

• Respond promptly and professionally to customer inquiries via telephone and email.
• Process customer orders accurately and manage client accounts effectively.
• Resolve customer issues in a timely, efficient, and satisfactory manner.
• Maintain a positive, customer-first attitude while upholding professional standards.
• Work collaboratively in a fast-paced environment to meet targets.

Skills

Customer service

Account management

Phone support

Written communication

Problem solving

Order processing

Job description

Distro is seeking a Customer Service Representative to deliver exceptional support, manage customer accounts, and process orders via phone and email in a fast-paced environment.

You will respond promptly to inquiries, resolve issues, and collaborate with teammates to meet personal and team performance targets while maintaining a positive, customer-first attitude.

Experience in telephone-based service and strong verbal and written communication is required.