Customer Service Pro — Fast-Paced Store Helper

The UPS Store #0226; Mayfield Heights (OH); On-site; USD 19,000 - 23,000; Full time

Job summary

The UPS Store #0226 in Mayfield Heights, OH is seeking a dedicated Customer Service Representative to be the face of the store. You will assist customers with shipping, packaging, and other services, while ensuring accurate transactions and friendly service.

Ideal candidates have at least 1 year of customer service experience, strong communication skills, and the ability to multi-task in a busy environment.

Qualifications

• 1+ year of customer service experience.
• Strong communication skills.
• Ability to lift and move packages weighing 30-50 pounds.
• Able to multi-task in a fast-paced environment.

Responsibilities

• Provide exceptional customer service with shipping, packaging, and other store services.
• Communicate with customers to understand needs and recommend solutions.
• Operate point-of-sale systems and process transactions accurately.
• Assist with inventory management and restocking supplies.
• Multi-task to handle various customer requests and store tasks.
• Lift and move packages weighing 30-50 pounds as part of daily operations.

Skills

Customer service

Communication

POS systems

Inventory management

Multi-tasking

Tools

POS system

Job description

The UPS Store #0226 in Mayfield Heights, OH is seeking a dedicated Customer Service Representative to be the face of the store. You will assist customers with shipping, packaging, and other services, while ensuring accurate transactions and friendly service.

Ideal candidates have at least 1 year of customer service experience, strong communication skills, and the ability to multi-task in a busy environment.