Center Associate | Notary-Eligible Customer Advisor

The UPS Store; Canton (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

The UPS Store in Canton, OH seeks a dedicated Center Associate to deliver world-class customer service, process packages, and operate copiers and POS devices. Candidates should be friendly, fast learners with a professional appearance and a willingness to learn all aspects of the business.

Ideal applicants have prior retail experience, strong computer and internet skills, and excellent communication. The role requires availability with 1-2 weekends per month and the ability to lift 40+ pounds,

Qualifications

• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills and excellent verbal and written communication.
• Reliable, prompt, and responsible with a professional demeanor.

Responsibilities

• Deliver outstanding customer service to walk-in customers and phone inquiries.
• Practice active listening with customers, coworkers, and leadership.
• Own the customer's shipping needs and offer viable solutions.
• Learn all product and service offerings and industry trends.
• Operate equipment and software proficiently and be willing to teach others.
• Maintain a clean, organized, and safe work environment.
• Perform other duties as assigned.

Skills

Computer skills

Phone skills

Verbal & written communication

Notary Public eligibility

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store in Canton, OH seeks a dedicated Center Associate to deliver world-class customer service, process packages, and operate copiers and POS devices. Candidates should be friendly, fast learners with a professional appearance and a willingness to learn all aspects of the business.

Ideal applicants have prior retail experience, strong computer and internet skills, and excellent communication. The role requires availability with 1-2 weekends per month and the ability to lift 40+ pounds,